Max's Plumbing Services
Review Summary
- Pros: Experienced, knowledgeable, fair pricing, often does good work, prompt and helpful for some customers, willing to do difficult jobs (e.g., under houses), provides options to save money.
- Cons: Unreliable scheduling (late or no-shows), inconsistent communication, some unprofessional behavior (e.g., getting angry), potential for incomplete repairs, some customers report issues with the work.
- Overall: Mixed reviews. Reliability and professionalism seem to vary. Some customers are very satisfied, while others have had negative experiences.
Reviews
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(40 reviews)
Denise Phillips
I've used Max for past 40 years. Yes sometimes he takes longer than you want but he is a busy man. He doesn't try to cheat people, he doesn't over charge. He does good job. He knows his stuff. So you can wait till he gets there or you can pay high prices to get it done in your time. I vote Max's...
Jonathan Yoshida
Let me start from last week. I called Max to see if I can get a quote for a price comparison. Max provide the info, then hung up. At the time I thought okay, maybe he had a bad day. So I called again and this time I schedule for a repair next week, the only reason I decide to go for his service was price which was affordable and he was nearby. Max had said he would be there in the afternoon but didn't specifically say until I asked. Then he respond through text "three o'clock" but arrived at six. Max and his assistant to come over to fix the leak. He did decent job. Then for some reason he spit the inside of kitchen faucet hose which was weird. At the end, everything was working fine until a day later the water flow of the faucet stopped. I think he might have left whatever he used to clog the pipe to stop the leak. Anyway Max and his assistant were nice. But I don't think I going to ask for there service again.
Arthur Green
The Gentlemen Mr. Max and his Associate did a Outstanding job on Resetting both toilets. They were prompt and respectful. The reviews I saw previously was not true. The Man was nice and showed a real passion for his job.The price was cheaper than most Plumbers would charge. He educated my Tenant on ways to keep the sewer system from getting bad. I Highly recommend Max Plumbing. Thanks!
Dylan Matthews
They were pleasant but we called to see if they could come do a free estimate on our water heater and they said yes but if there were problems it would be 250 to 275 for repairs. They showed up turned our temp up then expected 85$ cash no card for doing so and when we told him that we had just called for a free estimate he got mad and stated "Whatever I'm not playing stupid games and stomped off. Very unprofessional will never call again, I should have looked at reviews before even calling
Andy Anderson
Had a pipe busted underneath the house and water running into the street. Max and assistant arrived on the scene, diagnosed the problem and fixed it. Charged a reasonable amount and everyone satisfied. He and his assistant were likable and I would recommend them to everyone. Probably one of the few plumbers around that will get under a house and fix problems
Me Now
Max showed up when he said he would, was very systematic in finding the problem, then offered me options to save money and time. He got right to the job and knocked it out quick! I hope I never have plumbing problems again, but if I do, I'll call Max!!
Maria C
We moved to Harker Heights in 2020 and I found Max‘s number online . We have since used him several times as soon as something breaks I call him up and he is prompt and helpful and makes time . When you call Max, obviously he is out there busy attending to other people in the neighborhood , but at least he will come and take care of any issue . Also he is very fair with his pricing .
John Castillo
Called and set up a same day appointment to unstop my sewer line. Well simply put no one ever showed up despite my two calls confirming that they were in fact coming the same day. Didn’t even get a call to let me know they wouldn’t be able to make it.